Accessibility statement

This statement applies to content published on the domain. It does not apply to any other sub-domains.

This website is run by the Office of the Mental Health Champion for Northern Ireland. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some images in documents do not have alternative text
  • some video content does not have a synchronised captions
  • some documents are in PDF are not accessible

How to request content in an accessible format

If you need information in a different format contact us by using emailing us at and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements please contact us.

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland.

Technical information about this website’s accessibility

The Office of the Mental Health Champion for Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The content that is not accessible is outlined below with details of:

  • the accessibility problem(s)
  • where it fails the success criteria, and
  • when we plan to fix it


A number of documents are non-accessible for a number of reasons which may result in a loss of meaning for users of screen readers or present issues for users with moderately low vision. For example, some documents:

  • do not have a language attribute set. This is a failure of WCAG 1.3.1 (info and relationships).
  • are not tagged correctly and therefore doesn't specify the reading order. This is a failure of WCAG 1.3.1 (info and relationships). 
  • do not have alternative text for images. This fails WCAG 1.1.1 (non-text content).
  • are missing title attribute. This fails WCAG 1.3.1 (info and relationships).

We plan to repair this within the next 12 months, by October 2023. If you find you require one of our non-accessible documents before it is repaired, please contact us and we will arrange this for you.

Any new PDFs or other documents we publish will meet the required accessibility standards.

Images and Video

A number of pages have embedded video content from YouTube and does not have synchronised captions. This may prevent users from adapting the material through any sensory modality (for example, visual, auditory or tactile) to match their needs. This fails WCAG 2.1 1.2.3 (audio description or media alternative (prerecorded)).

We plan to repair the videos published on the Mental Health Champion YouTube page within the next 12 months by October 2023.

When we publish new content we’ll make sure our use of images meets accessibility standards..

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines 2.1 level A and level AA, and these tests have been carried out externally and independently.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on October 2022. It was last updated on October 2022.